I play younger than I am in almost every customer service interaction I have.
And for many reasons, I’m happy to be out of that profession — at least for the time being. The youth emerged this morning, while I was buying bread at a grocery store. I was using self checkout, there was no reason for me to interact with anyone other than the robot I was handing my credit card to. And yet, for no reason and at a register higher than my natural speaking voice, I turned to an employee near the store’s exit and walk and talked the following phrase, “Thank you so much for your help! Have a great day!” And then, subconsciously, thank you for not catching me in a lie I didn’t tell. I am a child, I am a child, I am a child.
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